Trimax Building Inspections Privacy Policy

Last Updated: [30th Oct 2024]

Trimax Building Inspections (“we”, “us”, or “our”) operates the website https://trimaxbuildinginspections.com.au/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information We Collect

We collect information that you provide to us directly, such as:

  • Contact Information: Your name, email address, phone number, and mailing address when you contact us through our website or by phone.
  • Inquiry Information: Details about your property, inspection requests, and any specific concerns you may have.
  • Booking Information: Your name, contact information, and details about the property to be inspected when you book an inspection through our website.

Important Note: We do not collect payment information through our website. You will be provided with payment details directly to make the payment yourself.

We also collect information automatically when you visit our Site, such as:

  • Usage Data: Information about your browsing activity on our Site, including the pages you visit, the links you click, and the time you spend on each page.
  • Device Information: Information about your device, including your IP address, operating system, browser type, and device ID.
  • Location Data: Your location data, if you choose to share it, to help us provide you with relevant information and services.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: We use your information to process your inspection requests, schedule appointments, and provide you with the services you request.
  • To communicate with you: We use your contact information to respond to your inquiries, provide you with updates on your inspection, and send you marketing materials.
  • To personalize your experience: We use your usage data and device information to personalize your experience on our Site and provide you with relevant information and services.
  • To analyse and improve our Site: We use your usage data and device information to analyse how users interact with our Site and make improvements.
  • To comply with legal obligations: We may use your information to comply with applicable Australian laws and regulations.

Sharing Your Information

We may share your information with third-party service providers who assist us in providing our services, such as:

  • Marketing Platforms: To help us send you marketing materials.
  • Data Analytics Providers: To help us analyse and improve our Site.

We may also share your information if required by Australian law or regulation, or to protect the rights, property, or safety of ourselves or others.

Your Choices

You have the following choices regarding your information:

  • Opt-out of marketing communications: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email we send you.
  • Access and update your information: You can access and update your personal information by contacting us at [Admin@trimaxbuildinginspections.com.au] or [0418 433 533].
  • Delete your information: You can request to delete your personal information by contacting us at [Admin@trimaxbuildinginspections.com.au] or [0418 433 533].

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or online service is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [Admin@trimaxbuildinginspections.com.au]
  • Phone: [0418 433 533]

Your Australian Privacy Rights

You have certain rights under the Australian Privacy Act 1988. You can learn more about your rights and how to exercise them by visiting the website of the Office of the Australian Information Commissioner (OAIC) at [Link to OAIC website].

This Privacy Policy is intended to be a comprehensive overview of our practices. However, if you have any specific questions or concerns, please do not hesitate to contact us.